This Privacy Policy explains how information is collected, used, and protected when you use this website. By using the site, you agree to the practices described here.
Who we are
This site is operated by Suzanne Svahn, a licensed California REALTOR® (CA DRE #01956941) affiliated with eXp Realty of California, Inc. (CA DRE #02187306). You can reach us at suzannerealtorsd@gmail.com or (858) 769-9437. This policy covers this website only. It does not cover eXp Realty's own systems or other third-party websites we link to.
Information you provide
When you submit a form (contact, home search, or home value request) or book a call, you may give us your name, email address, phone number, and any message or property details you choose to share. When you schedule a call through our booking tool, you provide your name, email, and the time you select.
Information collected automatically
Like most websites, our hosting provider and content delivery networks may record standard technical information such as your IP address, browser type, device, and the pages you view, for security, performance, and reliability. We do not use this information to personally identify you.
How we use your information
We use the information you provide to respond to your inquiry, to provide the real estate services you request, to schedule and follow up on calls, and to meet our legal, tax, and real estate recordkeeping obligations. We do not sell your personal information.
How we share information
We share information with service providers who help us operate the site and our business (for example, our form provider and scheduling tool), with our brokerage where required to carry out a transaction, and when required by law or to protect rights and safety. These providers are only permitted to use your information to provide their services to us.
Third-party services we use
- Form handling: Formspree
- Appointment scheduling: Calendly
- Web fonts: Google Fonts
- Website hosting and delivery
Each service has its own privacy practices, and we encourage you to review them. Our home-search link opens eXp Realty's portal, which is governed by its own privacy policy.
Cookies
For details on cookies and similar technologies, please see our Cookie Policy.
How long we keep information
We keep inquiry and transaction information for as long as needed to provide services and to comply with legal, tax, and real estate recordkeeping requirements, and then we dispose of it.
Your California privacy rights
If you are a California resident, you may have the right to request access to, correction of, or deletion of your personal information, and to know how it is used. We do not sell or share your personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your rights. To make a request, email us at suzannerealtorsd@gmail.com. We may need to verify your identity before responding.
Do Not Track
Our site does not currently respond to browser Do Not Track signals.
Children
This site is intended for adults and is not directed to children. We do not knowingly collect information from children.
Security
We use reasonable measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact
Questions about this policy can be sent to suzannerealtorsd@gmail.com or (858) 769-9437.